Refund Policy

Thank you for choosing Go Solution Agency for your digital marketing needs. We strive to provide exceptional services and support to all our clients. However, we understand that there may be circumstances where you require a refund. Please read our refund policy carefully.

Refund Eligibility:

We offer refunds solely for specific circumstances outlined below. Refunds are only applicable within 30 days from the date of purchase.

Eligible Circumstances for Refund:

At Go Solution, we always prioritize our clients’ satisfaction. If for any reason our clients are dissatisfied with our services, we ensure that they do not experience any financial loss.

Service Not Delivered: If we fail to deliver the promised service within the agreed-upon timeframe.

Service Not as Described: If the delivered service does not meet the description provided on our website or agreed upon in our contract.

Technical Issues: If technical issues prevent you from accessing or utilizing our services.

Non-Refundable Items:

Customized Services: Services that are tailored specifically to your requirements and have been initiated cannot be refunded.

Consultation Fees: Fees charged for consultations, assessments, or initial setup are non-refundable.

How to Request a Refund:

  • To request a refund, please contact our customer support team at or +01796431421 (whatsapp) within the eligible timeframe.
  • Provide detailed information regarding the reason for your refund request.
  • Our team will review your request and respond within 3 working days

Dispute Resolution:

In case of disagreement over refund eligibility, Go solution aims to resolve issues through communication and negotiation. If a mutual agreement cannot be reached, further steps may involve arbitration or legal action as governed by the laws applicable to the jurisdiction of Go solution.

Refund Process:

  • If your refund request is approved, it will be processed within 5 to 10 business days .
  • Refunds will be issued via the original payment method used for the purchase.

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us atĀ 




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